The return address for all returns is:-
Berties Direct Limited
Wem Business Park
If you wish to return your order you should proceed as follows:-
We do not provide a free returns service. The return of items is at your own cost.
Berties Direct Limited are not responsible for the safe return of goods. It is strongly recommended that you use a recorded method of carriage to return goods as we cannot be held responsible for items delayed or lost in the post.
Refunds applicable will be credited against the card used for the original order.
The following items cannot be returned purely because they are unwanted/unsuitable:-
For damaged or faulty goods, please email our sales team within 24hours of receiving delivery. A member of our sales team will contact you and advise you how to proceed.